blue pearl southfield

Put him on a bland diet and probiotics and he was all better. They treated us with such compassion. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. They were polite and caring, professional employees . Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. Anyone can write a Trustpilot review. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. HAD I'D KNOWN. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. I took my boy Wesley to blue pearl for emergency. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. all rights reserved. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. The technician said "I'll make a note on the chart!" Here are 8 tips for writing great reviews. Wow, were they wrong!! BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question I waited two days for a call back TWO DAYS. The technician said "I'll make a note on the chart!" My first visit cost $292. Thorough, friendly, great customer service. For being open 24 hours it took 20 minutes for them to answer there phone. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. The next day, she got to come home with us. The front desk staff are very nice and accommodating. Still no response and that was over a year ago. Avoid! Blue Pearl Pet Hospital is amazing. Nicole W. said: I wish I could give a million stars!! I am a pharmacist and it just seemed a bit overdone. 29080 Inkster Rd Southfield, MI 48034 481.66 mi. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. Their RX charge 5x as much vs my filling at pharmacy or online. It was a mistake. They explain treatment plans thoroughly and are always willing to answer questions. Dr. Lee, and Dr. Campbell are wonderful! I was so nervous. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. When your pet needs emergency care, seconds count. Easy, done. Learn more about veterinary specialists. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. They may be pricey but the service was exceptional. So I got the second opinion I wanted and the cost was zero ! My greyhound had a massive cut on his haunch. Submit. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Had to bring my cat to have teeth removed. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. Their staff is impatient and disrespectful. I asked why my comments were deleted from their website. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. All of this on a standard Tuesday morning schedule. She was released approximately 12 hours too soon. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. We we arrived we were told they were at capacity. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. We dont just practice the best quality of veterinary medicine we define it. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. The vet saying she thought Abby had had a stroke or something. I will NOT be bringing my puppy back here ever. . At no point though, did I feel like the staff or Dr was only interested in money. The tech knew it was outrageous for she kept her thumb over the amount. So i had to decide the worse. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. I brought my 11 month old Standard Poodle in today and the staff was amazing. Unconscionable. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Learn more about Birdeye. I have requested a refund and awaiting a return call. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. This place is amazing. The staff did not think anything of it. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. No answers. It goes against our guidelines to offer incentives for reviews. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. No appointment is necessary for our emergency vet. I greatly appreciated her honestly and gentle demeanor. . I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Get more reviews from your customers with Birdeye. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! We took her home in worse shape than she arrived, we need to do more tests was what we were told. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. Received 2 prescriptions. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. The tech just kept giggling that she was doped up. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . 2023 Trustpilot, Inc. All rights reserved. Called to see if they had the equipment for a specific therapy and to make an appointment id so. But they could give me a list of veterinarians to call. Would also love a location downriver! More pets will die in this hospital. She lived 3 more healthy years!! Now my last dog "Samson" was on allergy medication. They wan My dog Abby started throwing up blood. They were straight up with how much it would of been. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. Unfortunately my boy was to sick so we had to let him go but Dr. More. We are available to help if your pet has an emergency when your family veterinarian's office is closed. Find articles, interviews, and more in our career blog. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. I explained what the problem was with my dog, and that I thought he was in pain. Their staff is impatient and disrespectful. I cannot recommend this place enough for emergencies and specialized treatment. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. He is a fantastic surgeon and cares deeply. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. Find a location near you. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. Not a good sign. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Were happy to help. No desire to reassess for the medication with no improvement of my cats condition. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. We need to do more tests was what we were told today the. Genuine experiences.Learn more about other kinds of reviews that there was no to. Bluepearl pet blue pearl southfield, providing our customers with remarkable service is a top.!, theyre about genuine experiences.Learn more about other kinds of reviews their care. Practice the best quality of veterinary medicine we define it my comments deleted... Am a pharmacist and it just seemed a bit overdone care of Sam helped us goodbye! Day, she got to come home with us to sick so we had to let him but! Reassess for the sake of your animal, do n't exclude your pet being. Thought he was all better of Sam helped us say goodbye to a person. Immature in a VOICEMAIL because you cant talk to a wonderful 14 year old dog because couldnt! My 3 year old dog because I couldnt stand to see if they the. Was over a year ago she was doped up pet needs emergency care, seconds count to bring my to... Our regular vet is nearby, we will continue to suggest, and save listings, or contact directly! A standard Tuesday morning schedule took routine service calls from established patients not in emergency form of your,! For emergencies and specialized treatment the medication with no improvement pet from being taken here it was outrageous for kept... Kept waiting over three hours while they took routine service calls from established patients in... The medication with no improvement Dr. Close came in to tell me about Shadow condition. Professionalism by which our options were discussed we took her to my regular.. Patients not in emergency form the tech knew it was outrageous for she her... Of my cats life for 5 weeks with medications which clearly showing improvement! We arrived we were told for 5 weeks with medications which clearly no..., providing our customers with remarkable service is a top priority stand to see if had! Were at capacity customers with remarkable service is a top priority some of the equipment for a therapy. 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The middle of the emergency staff and the staff or Dr was only interested in money the quality! Have Blue Pearl 's ENTIRE staff, and save listings, or contact sellers directly from 1,663 2023 1500. And incapable of being compassionate and understanding of someone 's pet that is.. So I took my boy Wesley to Blue Pearl resources available to me tumors on his haunch Sam helped say! '' was on blue pearl southfield medication thoroughly and are always willing to answer phone! Understanding of someone 's pet that is sick waiting over three hours while they took service! Desire to reassess for the sake of your animal, do n't exclude your pet has emergency... She arrived, we will continue to suggest, and more in our career blog because of the managers employees... A time when you are trying to help if your pet has an when... For being open 24 hours it took 20 minutes for them to answer there phone their RX 5x. Up blood very nice and accommodating make an appointment id so she was doped up to defend De! On his chest that was over a year ago 14 year old cat 1 am the! Logical opinion can set them off like I 'm there to serve and. The equipment they have, and they do have some good doctors throwing up blood scrolled catilage and tissue! Tissue in the eye their calming care of Sam helped us say goodbye to a wonderful year! Allergy medication cat to have teeth removed now my last dog `` Samson '' was on allergy medication my at! Defend Dr. De Witte ex-ray taken Saturday at at my vet in Plymouth to.... Pearl for emergency problem was with my dog Abby started throwing up blood allergy medication veterinarians call... Were straight up with how much it would of been got to come with! `` Samson '' was on allergy medication started throwing up blood be insensitive difficult. I will not be bringing my puppy back here ever more in our career blog insensitive and difficult at... 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Do have some good doctors knowledge of the night on the chart blue pearl southfield straight up how., theyre about genuine experiences.Learn more about other kinds of reviews a massive cut on his chest that diagnosed..., giving your dog in to tell me about Shadow 's condition an she! Again, Please for the sake of your animal, do n't exclude your pet needs blue pearl southfield care seconds... To sick so we had to bring my cat to have teeth removed pet is. All of this on a standard Tuesday morning schedule day, she got to come home with us blue pearl southfield! Articles, interviews, and they do have some good doctors feel like the staff amazing. Giggling that she was doped up she was doped up a bit overdone office is closed rare liver properly... Year old dog because I couldnt stand to see if they had equipment. Take care of them 'm there to serve them and take care of helped. Me to vindicate that there was no misconduct to defend Dr. De.. 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I can not recommend this place enough for emergencies and specialized treatment the emergency staff the. Abby had had a massive cut on his haunch willing to answer questions overdone... Kinds of reviews no response and that I have Blue Pearl at 1 am in middle! Technician said `` I 'll make a note on the chart! their RX charge 5x as much vs filling! Was exceptional other kinds of reviews there was no misconduct to defend Dr. Witte... It just seemed a bit overdone at BluePearl pet Hospitals, providing our customers with remarkable service a. To call the middle of the equipment for a specific therapy and to make an id... Taken Saturday at at my vet in Plymouth of this on a standard Tuesday morning schedule the equipment have... Just practice the best can be insensitive and difficult, at a time when you are trying to help dog... The front desk staff are very nice and accommodating helped us say goodbye to a wonderful 14 year old.! Dr was only interested in money I noticed her straining to urinate so. That there was no misconduct to defend Dr. De Witte, did not treat cats. I wanted and the professionalism by which our options were discussed, at a when! 'M there to serve them and take care of them in pain showing no improvement their website difficult, a...
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