what happens if you don't rate a buyer on mercari

if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Finally, you get to set your requested price. document.write (document.charset ? //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. If you need assistance with your account, orders, or payments, you can reach Mercaris customer service via email ([emailprotected]) or phone ((415) 800-1078), which seems to be a Monday to Friday service only. On the other hand, a direct bank deposit can take up to five days. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. 2023 Trustpilot, Inc. All rights reserved. ". Since childhood, he has been surfing the web, finding tools and tricks to make the most of the latest technologies. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. If not, you need to request a return quickly. There is a risk of getting damaged goods even if theyre advertised in mint condition. If youre interested in receiving a free $10 signup bonus, you need to go through a referral link. If the buyer is not in good standing with Mercari, a return request may be denied. And after a purchase is delivered, if you don't review the seller after 3 days Mercari automatically gives the seller a 5 star review for you. Wrote about 10 times to customer service, got only nonsensical answers, no explanation from 10 different people, citing privacy reasons (???? Of course, you can still sell on eBay if you have listings on Mercari and vice versa. As with almost any marketplace, risks and potential downsides are involved. Like eBay or Amazon, Mercari covers various categories and doesn't limit buyers to any one type of product. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Apparently under Mercaris terms we have no recourse since we did not complain within three days and our money (over $400) is gone. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); I get this message from her "A bit late, isn't it?". However, eBay is the more popular site in terms of traffic. The platform has various buyer protection measures in place to ensure that you won't fall prey to scams. if (document.mmm_fo) document.write ("&mmm_fo=1"); The most common way to contact customer service is through their email at [emailprotected]. When they succeed, Mercari will no longer be responsible for the dealings between you and the seller. 1. No way to cancel offers. In case the seller opens a dispute, Mercari reviews the request after talking to both the buyer and the seller. Some people just tend to take advantage of the unsuspecting. If you follow all the tips Ive laid out, you significantly lessen your chances of getting scammed on Mercari. If youre considering returning an item, please dont rate the transaction. Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. So there is that small layer of protection when it comes to the release of payment. Selling on Mercari is pretty straightforward, but there are still some things you have to keep in mind before you do it. Once your package has been delivered, you have 3 days to review the item and rate the seller. Buyers get a 10-day return policy, provided that they report the problem to Mercaris customer service within the first three days after receiving the item. I ordered a pair of shoes. You only pay Mercari when your item sells. They maintain an average of 4.5 stars on the Google Play store. Their customer service sucks! If the switcheroo does happen to you, photograph the new item as soon as you receive it. These cookies track visitors across websites and collect information to provide customized ads. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. Its a good idea to take a few pictures beforehand, keeping in mind the photography tips for selling products online. Most sellers praise the platform as the easiest, least expensive, and fairest to work with of all sites. The highest number of complaints go to Mercari scams and poor dispute resolution. Over there, the low consumer rating of 1.37 stars from 1,768 reviews points to general dissatisfaction. DONT USE MERCARI IT IS A TOTAL AND UTTER SCAM THAT WILL STEAL YOUR MONEY. Let us know why you're requesting a return. Lesson Learned. //]]>-->,