Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. JavaScript is disabled. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. UConnect Hands Free Kit - High. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. For a better experience, please enable JavaScript in your browser before proceeding. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. Cost me about 25 bucks. Any ideas on how to fix it? Another problem is when the touch panel has a mind of its own and activates buttons randomly. All I could do was switch the unit on and off. uConnect Update killed my steering wheel controls. Quick search in forums didn't find similar issues. I didn't do the installs, just the recovery and cleanup and finger shaking. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-box-4','ezslot_4',122,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-box-4-0');Lets look at these in more detail. Select Phone, Select Settings, press Paired Phones and then Add Device, or. Press the Delete Device button on the touchscreen. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and . Once paired, you can set your phone as the favorite by pressing 'Yes.'. Just went to Uconnect updates and it says its up to date. - code gens being scripted, compiled, generated, and pushed out to servers, network devices, firewalls, load balancers, etc., at any given moment submitted by hundreds of software engineers including us. To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. Doing this allows all the stored charges in the system to completely discharge. Your phone is now paired and ready for hands-free calling. Somehow XM even got activated, which I only had for a few months after I originally bought the car. When prompted, allow access for Contacts and Messages downloads. Dam ever fix this? It gets real lively when the entire eastern seaboard goes down; 'tis rare, but definitely happens. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. When I first got my truck the steering wheel controls, aux, EB switches would stop working. Your problem could be a blown-out fuse. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. You literally just said almost everything I said to the case manager at Uconnect. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. I need some help as I am almost to the point of taking the car to the dealer. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. First, press the 'Phone' icon on the Uconnect. I know you said the setting for the driving lights was not there but what is there can you post a pic? Here is how this works. Software is pure binary logic and doesn't 'randomly' decide to screw up. For a better experience, please enable JavaScript in your browser before proceeding. Its a good idea to inspect and replace these where necessary. This can happen in several ways. Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. Register Now, Select a vehicle to explore. I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. Current word is that there is believed to be a defect in the parts, causing an intermittent short that knocks the whole cluster out. Register a free account today to become a member! Over the past 3 days the Uconnect system has become completely unresponsive twice. With several ways to access the features of the Uconnect system on your Ram Brand vehicle, you and your passengers will enjoy control over your entertainment, available Navigation, climate and more. Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. In this case, you will need to have the touch screen replaced. Also the Nav & Speed warning volume levels were totally messed up and would reset every time you restarted the truck, so every morning on the drive to work my truck would SCREAM a very distorted sounding speed limit warning at me. Your screen may stop responding altogether. for like half a day, then the problem came back. Press the Phone Settings button on the touchscreen. Before commenting, please review our comment policy. You knew it was a biggie when Twitter went hot on it. I replaced the clock spring and everything works now. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. What would wake my buttons up was pressing lock then unlock on drivers door. will let you know the outcome when it fixed. Forums. Anyone have issues with the steering wheel audio controls not working? So its just plug and play once the uconnect module sales code is enabled? You may also have an Airbag light on which may be related. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. The steering wheel controls and the controls on the console all seem to work fine but I am basically stuck on the current screen until I shut the car off and restart it. JavaScript is disabled. Once I start seeing people getting a solution, I'll take it in. WELCOME TO MOPAR! 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. I bought my 2021 GCL Overland 8/21. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Haven't had any issued out of my Charger or my Ram but this was a joke. My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. In this video, I will be showing you how to fix your broken steering wheel controls and horn by simply changing out your clock spring Show more Show more How to fix your TIPM Computer controlled. My truck ran a uConnect software update yesterday. Ya'll have had your fair share of massive outages No doubt on the outages. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. You have a USB port on the radio. I'm retired now, though. When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. Previous. There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. Compared to other systems, UConnect can't be THAT complicated. Remove the negative or both terminals from the battery. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. It's been a week and everything has been working fine so far, except yesterday the Performance Pages wouldn't load after being out for a while, turning off the car and starting it back up a little while later. Press the Disconnect Device button on the touchscreen. Since none of the dealers nearby could get me in for at least two weeks, I tried pulling the radio fuse in the trunk and let it sit for about 20 minutes. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. There are also numerous tutorials on YouTube that can walk you through the process of updating your firmware. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. A common report attributed to this is the screen peeling and eventually not working anymore. The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. This is the 8 unit, NO Nav. Press the Uconnect Phone button on your steering wheel to begin. We can also track your factory orders! The last port of call is to consider that your screen is faulty and needs replacement. Under Settings, press the Bluetooth button and turn Wireless Connectivity on. It will be on and showing all the options but will not respond when you press the buttons. Matthew Wilson is an American academic, writer, and gearhead. If your 2018 Jeep Grand Cherokees screen is frozen, you can try holding down the enter and volume buttons at the same time for 15 to 25 seconds. What version is your Uconnect software and is your unit activated? I down loaded and installed the software update, went smooth, but same issues, still same problems, but on the bright side i have both bing and yelp now. You can add it for another $38.70. Create an account to follow your favorite communities and start taking part in conversations. Both on dash and steering wheel. Once the uConnect display is completely off (black screen) open the driver door 4. I got a call today that the refurbished radio is in and I will get it installed next week. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! I can help with TPMS adjustment. Theres lots of YouTube videos on how to do the swap. Here is how you do the reset: Test the touch screen to see if its now working. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. 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