We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). In this situation, you may be able to modify your ticket date as long as the new reservation is within the stated usage period. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. Our newest experience, Beauty and the Beast, is a magical . 1. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. You can transfer as many tickets as you like. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. You can consult all applicable terms and conditions here. Don't worry though - you'll still be able to get into the event. 2021 Vivid Seats Ltd. All rights reserved. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. You can also modify your ticket on either parks official app youll just need to create an account to use this feature. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. Validate the all information for ticket exchange and submit. Or you can try to exchange the tickets from your account if it supported. Tickets are now on sale for the 2022-23 season. Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. Yes, this is normal. Ticketmaster's Face Value Ticket Exchange. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. 9 stk. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. Can I Change Universal Tickets Bought Through a Third-Party Seller? You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. (e) You must not list duplicate, counterfeit or stolen tickets. We believe bragging rights are in order. Calling is a 3 hour wait time. 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). BUYER TERMS (BUYING AND USING RESALE TICKETS). Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! Yes, Ticketmaster makes it easy to manage your Exchange listing. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. Re: Possible to change ticket dates at Universal and Disney? Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. Check ticket status. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. 6. Can I Transfer Ownership of My Universal Tickets? 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. 1.8 Nothing in this Ticket Exchange Policy or our. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. Universal Studios tickets are non-transferrable. Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. Did you find it helpful? (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). Gift cards cannot be used to make payments for Resale Tickets. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. If a buyer opts to cancel their order, they will be refunded. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. 392260 Views Oct 21, 2022 Article. AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. How can we change the date for a different time. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. . The Advanced Services may permit you to forward your season tickets to another person. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. Now Select the preferred Payment receiving method on your screen. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. (i) You must not list the same Resale Tickets on the Ticket Exchange and on any other ticket resale or exchange platform concurrently. The format usually includes a combination of numbers and letters. We'll let you know if you qualify when you submit your request. This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. I love traveling. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. If you want to change the date, you're usually going to have to buy brand new tickets for the c If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. Can I Sell My Unused Universal Studios Ticket? no invoices, letterheads, business cards or compliments slips etc.). 15.1 If we need to contact you, we will use your Ticketmaster account contact details. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). Value ticket Exchange policy provided that your rights are not the part of ticket,... Always best to check with Ticketmaster or the event possible matches as you.... 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