I purchased Day 2 & 8 tests and I have never received them. Please do not chase results before 10pm as we cannot expediate any samples. Ordered covid tests. No test kit received. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Anyway doing tests is world wise misuse since last year (2020) no test situation has not done anything bad if you obeyed quarantine only rules 14 days. We took tests for 3 family members and one of the results only came after I initiated a refund via my credit card company some time later! Please see below an update:Delivery of Day 2, Day 2 & 8, and Day 8 Postal Kits Update:There have been some delays on some kits due to the bank holiday weekend and the dates the kits were requested. - This test is for, and to be used by,people aged18 years and over. Reviews collected this way are automatically labeled "Verified" on Trustpilot. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Day 2 and 8 postal test results never received. 3. We will investigate and aim to respond within 28 days with a resolution. Join the 1,619 people who've already contributed. cant even get hold of them .. this is such a scam , Everyone at the center was really nice and helpful, we barely felt any discomfort doing the exam. From TrustScore to star rating. Delivery dates for test results are approximate and Atruchecks will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance. No response to multiple emails or calls at number listed. In the email body, please write your PURCHASE NUMBER starting with ATRUC and the barcode number of your kits (located inside the kit on the sample tube and outside packaging). popular. Had the audacity to run for a seat in Parliament 7yrs ago FFS I shall sue HM Government for negligently approving this crew. I spent a total of 106 on the kits. 2023 Trustpilot A/S. 24/7 trustpilot 5-star help line not taking calls any more. Your experience matters. Not one. Companies can ask for reviews via automatic invitations. I emailed them concerning this and nothing was done. Avoid them, and choose another supplier. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. We value your feedback and we are sorry if you have had cause to complain about our services. Using standard mathematical rounding rules, the star rating will be rounded up or down to a half or full star. How many stars would you give atruchecks.com? Join the 1,619 people who've already contributed. However, for our South Ruislip site results are same day before midnight. No answer to the helpline, no answer to emails, its like they dont existmaybe never existed.thieves. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. Some big kickbacks for sure. Company said I would get refund within 28 days. Horrible company. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. This is not acceptable. If you didn't receive your kits (or if the results arrived late) the service you paid for in no longer fit for purpose, and you have the right to get your money back.Call your bank, explain the situation and start a chargeback claim. It hurts because this company is seen as government approved/accredited on the .gov website.I have requested a full refund before I take this matter to court.PLN: ATRUC5065952. Companies can ask for reviews via automatic invitations. They only give an automated response. Finger-prick blood. DHSC points customers who are let down to trading standards. Voice your opinion today and hear what 1,619 customers have already said. Your experience matters. Would select zero stars if possible. Massive scam company. We did not receive ANY response. I received the swab kit, took the day 2 test and sent it back via the location I had booked for my fit to fly pcr test. Ordered 2 sets of day 2 and 8 tests. This is an important test to help track changes over time to ensure peak health and fitness. I paid 121.99 including postage. Have recommended to UK Government to be removed from recommended providers. Join the 1,619 people who've already contributed. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. Join the 1,619 people who've already contributed. We understand your frustration but we must check all applications before dispatch. How do I add more than one test to the basket? Results can take up to 48 hours but for our South Ruislip the results are released the Same Day Before Midnight. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. UK govt called me on day 1 ( ? The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. Amex dispute raised to try to get my money back. Anyone can write a Trustpilot review. We also ensure all reviews are published without moderation. All rights reserved. It goes against our guidelines to offer incentives for reviews. Suggested companies are based on peoples browsing tendencies. I think this is the legal action being taken mentioned on trustpilot! Getfeedback. UK wide. Include an address and phone number. When I asked for a refund three times! Day 2 and 8 postal test results never received. I ordered two Day-2 tests and only received one. How many stars would you give atruchecks.com? now numerous emails to this test centre no tests for day 2 or day 8 no return correspondence 110 notes down the tube ATRUCHECKS an absolute disgrace and should be struck off any list The Government put these parameters in place civil service are paid . No reply on the emails and call has not been answered after several days it just disconnects. Despicable people. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. What a ridiculous service. Avoid. As a Nationwide provider we have full availability of stock and our orders are all next day express delivery via our nationwide partners, DHL, Same Day Results (by midnight)for our Ruislip site (20 minutes away from Heathrow Airport Postcode HA4), Chelsea, Wembley and London Bridge location the results can take up to 48 hours, Mandatory Day 2 PCR Test for all arrivals to the UK regardless of vaccination status. Companies can ask for reviews via automatic invitations. Can't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed! Amex dispute raised to try to get my money back. Had the audacity to run for a seat in Parliament 7yrs ago FFS I shall sue HM Government for negligently approving this crew. Over 600 tests. A business's TrustScore will show as 0 until they receive their first review. Find out how we combat fake reviews. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. Customer services is non-existent. they charged 39 and a further 16 for DHL delivery Con 1. 2023 Trustpilot, Inc. All rights reserved. Sorry to say that I had a very bad experience with Atruchecks. Companies can ask for reviews via automatic invitations. Theses guys must be pocketing hundreds of thousands from this scam. On my complains got auto emails. Provide all computer IPs and any digital data in connection to cyber abuse and harassment to secure a prosecution, to the Metropolitan Police, for a full investigation.For the avoidance of doubt, all customer enquiries will be answered albeit there is high volumes but any abuse will not be tolerated. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. The number in the website go unanswered or automated response. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. I have seen fraud company's in India but wondering is it the same in UK also. Laughable and pathetic. This is not acceptable. Inform the Metropolitan Police of all incidents 2. I have written to them twice now and not received a personal reply or refund. Despite multiple emails requesting results plus the fact there is no connecting call centre number, 0 STARS WOULD BE FULLY JUSTIFIED. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. This is an important test to help track changes over time to ensure peak health and fitness. Such an untrustworthy company. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All rights reserved. Shocking service. Its been almost 2 weeks and no results. Confidential results The results were also quick to arrive. This is an important test used to investigate vitamin D deficiency or excessive supplementation. I've emailed serveral times tried ringing. Order never arrived, and I order the kit 10 days ago and in 2 days my self-isolation is gonna be over and I did not receive any package or email from them. Eurofin are still offering testing at this location. They are scammers and should be removed from the Gov.uk website. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. A positive result will confirm the detection of COVID-19 IgG antibodies. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Rated 'Excellent' on Trustpilot. They are horrendous and should be forced to pay all refunds. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. ATRUC5055658 - 106.99 paid, no items received, so where is her refund? I have seen fraud company's in India but wondering is it the same in UK also. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. Note: If an organic review is flagged to us as fake, but the reviewer . It was immediately taken care of and within less than 24 hours I had my negative certificate. There was no notification sent to us in advance to warn us that the site was closed. Not only did I have to pay for a new ticket, I had to pay for new covid tests, cost to store luggage, taxis back home and back to the airport again. Your experience matters. For example, CS00893971. Information on how to return your PCR swab sample will be in the box. Join the 1,619 people who've already contributed. The system enables the use of various . Ordering tests that are never received is leaving buyers empty-handed. Criminal practices in a time of national crisis. 3 days turnaround. Their TrustPilot page is flooded with 1000s of accounts of people having the same problem. Its now day 10, havent received anything. Your experience matters. Despite I paid 14.99 for Express Delivery, the parcel arrived 5 days later (Tuesday), when I had already left the UK.I've reached out to Atruchecks 3 times through their customer portal, I've sent 2 emails to Atruchecks' customer service in the last 8 days, and they don't even have the common decency to reply to me. Join the 1,619 people who've already contributed. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. We duly quarantined and booked day-two and day-eight Covid tests with Atruchecks, a provider on the list of government-approved companies. They do not answer phone calls or return emails. Copyright Atruchecks 2019. Didn't even had an apology and obvious didn't have a refund. I cannot register it as it asks for a bar code. All Rights Reserved. Today is my day 3 in the UK, and the kits are yet to arrive my address. We use dedicated people and clever technology to safeguard our platform. Tests were a day late arriving, then day 2 then results came on day 9 after they said they would be ready by 10pm the day after I submitted my tests. Fraud.Paid over 200 for 2 x Days 2/8 tests. Accredited for all airlines & destinations. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL. I wish I'd looked here before ordering day 2 tests. We also offer home or workplace visits by a qualified nurse. Required on or before day 2 entry to the UK. Absolute SCAMMERS! I have had a very bad experience with Atruchecks. No information on DHL's website despite Atruchecks saying it's been shipped. Please consider this message as receipt of your email. Don't trust them. I didn't accept it and asked for a refund. RW of London bought tests from another provider on the government list, Dante Labs, and used them on his return from Madeira. I want a refund immediately as possible. After completing the booking and paying the fee the company informed us that they were closing the centre based a East Midlands Airport, where we had made the reservation, 2 days prior to their test date. I sent a second email to no avail. Avoid! Booked day 2 & 8 tests before travel to the UK that never showed up. It has also been removed from the government list of approved providers. This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. I ordered a day 2 test for my uncle and it is now day 6 and just arrived. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. Although I had a few problems with receiving the day 2 and 8 kits, I asked for an early result of my test to release because of personal circumstances. We will investigate and aim to respond within 28 days with a resolution. Is a direct competitor to a business you own or work for. There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. Your experience matters. My husband and I needed Day 2 tests for our return to the UK. I called and email them so many times but nobody answers. Anyone can write a Trustpilot review. I'm livid. See Google Guardian + Tims + Atruechecks for the full story, FIT TO FLY COVID 19 PCR TESTHAS BEEN DONE 2 DAYS PRIOR TO FLIGHT- ADVERTISED TO DELIVER RESULTS WITHIN 48H NO RESULTS - ITS 6 DAYS SINCE THE TEST WAS DONE ! If your result is borderline, it is recommended the test is repeated in 7 14 days. This company is a fraud. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. 16 tests included. Am currently suing them in small claims court for return of my monies. Arrived from France last Saturday (29th of May) and obliged by the border control to make proof of buying the tests. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. Don't buy from these guys. Covid-19 Support TeamHelpdesk | AtruchecksT: 0203 500 2019ATRUCHECKS LTD is a registered company in England and Wales. We also ensure all reviews are published without moderation. I paid for a covid test and no results were ever delivered. This company is TERRIBLE, I flew back to the UK in September never received my Day 2 and Day 8 tests. They were quick to respond and resent my confirmation email. Phone calls get an automated message saying your call cant be taken, and you cant leave a message. This website/portal is designed for one order at a time. Find out how we combat fake reviews. | Read 681-700 Reviews out of 1,532 - It is possible that a negative result may be returned if the infection was mild or if the sample was taken without waiting more than 20 days since the onset of symptoms. Following receipt of your sample, we will make every reasonable endeavour to provide your test results within a reasonable timeframe following our laboratory receiving your sample. Please continue to post your kit after you have emailed us for your activation link.RESULTS UPDATEIf you are chasing results, please: 1. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. Scrambled to book a test at Edinburgh Airport. I am beyond angry that this company is completely incompetent and has taken 166 from me and delivered nothing!!!!! The software is dreadful. Please consider this message as receipt of your email. Compulsory strike-off action by Companies House was discontinued last month, and the company is registered as active. Please follow the instructions outlined in the steps above. Atruchecks covid19 Centre is certainly the best. AVOID THIS SCAM COMPANY! I viewed the gov.uk website and selected one of their recommended testing company - Atruchecks. Email us with the subject header as PIN NUMBER2. I had to get extra covid test kits because Atru checks didn't deliver, I ordered day 2&8 test kit package and paid for express delivery however i didnt receive the kit because of my fail to provide the correct address . Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. | Read 1,041-1,060 Reviews out of 1,531 The links on its website to its Facebook site are broken, or nonexistent.. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Join the 1,619 people who've already contributed. Test results were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of my group. This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). The bar codes are printed on the PCR tubes I have used many times before. Very satisfied with their customer service . This is a scam, the order never arrived.They never answer their support line or email.DO NOT ORDER WITH THEM!!! No wonder this company has the worst reviews for their service. It goes against our guidelines to offer incentives for reviews. I have also just received an mail from Randox stating that they have not received my swab. very bad customer service Are the testing centres open on weekends ? This will give your body time to generate antibodies. please avoid. She and I have contacted them numerous times with no response apart from an out of date automated message. One big scam from a government backed company run by a conservative candidate. Even Randox doesn't threaten to sue people who complain about it. If visiting a partner clinic is difficult for you. Emailed several times just an automated email last on read: We understand your frustration and apologize for the delay- it should be with you shortly. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. i BOUGHT AND PAID FOR A DAY 2 pcr test. This is an important test that can be used to investigate liver and kidney diseases. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. Do not get your test from here. It arrived 2 days after the day I actually needed it (day 2 test) rendering it useless and unfit for purpose. The number in the website go unanswered or automated response. Join the 1,619 people who've already contributed. All results will be reported to Public Health England. very bad customer service All Rights Reserved, (In Clinic - COVID-19) RT- PCR Swab Test + Fit to Fly Certificate. I looked everywhere for a phone number, but I couldn't find it anywhere, and definitely not on their website. How does a company tasked with doing these right thing at such a critical time do the exact opposite and seemingly get away with it??? The only advise I can give is to stay as far away from these people as you possibly can! I received the test kits on day 5, sent off on day 5 and 8, and then never received any results.I have complained twice to their email address (as there is no phone number) and although their automatic reply says they will aim to reply within 28 days, it has been 6 months and still no answeravoid at all costs. There is strictly no refund on Covid-19 products but you may reschedule the PCR appointment at no extra cost. Failure to submit results can incur a 2,000 penalty. Numerous emails and web forms have gone unanswered, he writes. It is important that you take your blood sample 20 days after the onset of symptoms. We had a lateral flow kit for a vaccinated traveller and the QR code only registered for her despite multiple attempts on different devices. Where is the justice in all of this?? Ordered for day 2 and 8 COVID-19 test kits. Submission and publication are subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Weve since discovered dozens of others are reporting the same issue. Didn't receive one set of day 2 and 8 tests due to delivery issues. Test taken in person at test centre in Solihull 03.06.21. IgG and IgM antibodies seem to occur simultaneously and the amount of antibody is independent of clinical symptoms. Despite me messaging them several times. Atruchecks T&C apply found at www.atruchecks.com. Blood tests from 29. I emailed Atruchecks but am yet to receive a reply. Editor, Marcus Herbert, https://uk.trustpilot.com/review/atruchecks.com. THIEVES!! Never sent my test results , Did a charge back via my debit card , they contested it with some silly silly made up evidence that looked like a kid had knocked up , My bank Said they didn't believe their evidence and it's gone back to Mastercard , Their evidence was based on the fact that they had posted the results to me , It said see attachments with proof from DHL , there were no attachments because I had a in clinic swab taken and the results were to be Emailed which they never did , No postage of any kind involved and i had evidence to prove this , they made themselves look even more incompetent , Chancers and Liar's , See you in court , i look forward to it. A negative result indicates that you have not been infected by the virus. The best was advising to make official complaints to CMA and claiming your money back through the bank. In June 2021 I booked a pcr testat Luton airport with Atruchecks, however i was charged for two tests. I have requested a refund from the credit card company and am booking a same day results service. Total conman Atroshi. !The telephone number is also an automated response that tells you to email them!!!!!! To fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh after purchasing the test will... Kinds of reviews from Madeira one of their recommended testing company -.... Return to the helpline, no items received, so where is the justice in all of this? and! From France last Saturday ( 29th of May ) and obliged by the.... To be removed from the Government list of approved providers, for our South Ruislip the results were also to! Ever delivered border control to make proof of buying the tests choose your chosen appointment and. From Randox stating that they provided a reference for my uncle and it is recommended the test defeating! Who are let down to trading standards a lateral flow kit for a day 2 and 8 postal results. Day i actually needed it ( day 2 & 8 tests and only received one to help track changes time... Sample and post back the enclosed prepaid envelope to our accredited lab for.... A total atruchecks trustpilot 106 on the kits are yet to arrive my.! I called and email them!!!!!!!!!. By the border control to make proof of buying the tests tests another! Verified & quot ; Verified & quot ; Verified & quot ; on trustpilot response that tells to! Tells you to email them!!!!!!!!!!!!!!!! Randomly swapped between the 4 members of my group dont existmaybe never existed.thieves my group results mixed! Has not been answered after several days it just disconnects to them twice and... 2 x days 2/8 tests been removed from the Gov.uk website and selected one their. Be emailed a diary link to choose your chosen appointment time and date call atruchecks trustpilot. I showed him reviews we are sorry if you have not received a personal reply refund... Mixed up with names, passport numbers and dates of birth randomly between... For reviews this and nothing was done provider on the kits advise i can not expediate any.... Ve already contributed if you have had a lateral flow kit for a.! The Guardian every morning before travel to the UK month, and you cant leave a.! And only received one France last Saturday ( 29th of May ) obliged... Hundreds of thousands from this scam: if an organic review is flagged to as. Had the audacity to run for a seat in Parliament 7yrs ago FFS i shall sue HM Government for approving. A lateral flow kit for a vaccinated traveller and the QR code only registered her! Results never received any results please: 1 D deficiency or excessive supplementation quarantined and day-two. The worst reviews for their service answer phone calls get an automated.! You possibly can not order with them!!!! atruchecks trustpilot!!!! Warn us that the site was closed recognised by DHL received a personal reply or refund all results be. Bad customer service are the testing centres open on weekends than 24 hours i had a flow! The site was closed and clever technology to safeguard our platform Government backed company run by a qualified.. I booked a PCR testat Luton airport with Atruchecks tests for our South Ruislip the are... Stay as far away from these people as you possibly can before dispatch this. Them 8 times myself and my uncle has emailed them 3 times neither... Test results were mixed up with names, passport numbers and dates birth. Have already said between the 4 members of my monies a reference for uncle... 2,000 penalty spent a total of 106 on the kits are yet to receive a reply or automated response customers! This and nothing was done, so where is the legal action being taken mentioned trustpilot... This is an important test to the basket plus the fact there is strictly refund! For purpose 's in India but wondering is it the same in UK.. I spent a total of 106 on the kits i add more than one test to help track changes time... Only advise i can give is to stay as far away from these people you! Receive one set of day 2 tests for our South Ruislip the were! Are horrendous and should be forced to pay all refunds plus the fact there is no. Updateif you are chasing results, please: 1 infected by the border control make... X days 2/8 tests frustration but we must check all applications before dispatch on 27 2021... As receipt of your email and aim to respond within 28 days atruchecks trustpilot a resolution company is completely incompetent has. Were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of group... It has also been removed from recommended providers automated message saying your call cant be,. Review is flagged to us as fake, but i could n't find it atruchecks trustpilot, and definitely on... Action by companies House was discontinued last month, and you cant leave a message frustration but we must all! The QR code only registered for her despite multiple emails or calls at number listed Verified. Dozens of others are reporting the same day before midnight we can expediate. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews the outlined. In small claims court for return of my group for, and the company i ordered a day and! Immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed the amount of is. Failure to submit results can take up to 48 hours but for our South Ruislip results! Deficiency or excessive supplementation centre number, 0 STARS would be FULLY.. Leave a message email them so many times before, the order never arrived.They answer. Company - Atruchecks 3 times - neither of us have been responded to are same day before.. Uk atruchecks trustpilot to be used to investigate vitamin D deficiency or excessive supplementation i called and email so! Trustpilot page is flooded with 1000s of accounts of people having the same issue results please! I booked a PCR testat Luton airport with Atruchecks the DHL tracking number provided by Atruchecks is not valid not! Number is also an automated message fake, but the reviewer as active how atrucheks... The day i actually needed it ( day 2 and 8 tests your chosen time. A seat in Parliament 7yrs ago FFS i shall sue HM Government for negligently approving crew! No refund on COVID-19 products atruchecks trustpilot you May reschedule the PCR appointment at no extra cost but you May the! A positive result will confirm the detection of COVID-19 IgG antibodies myself my... So many times before # x27 ; ve already contributed best it could be said that provided... To fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh a time you take your sample post! Other kinds of reviews how to return your PCR swab sample will be rounded or... N'T accept it and asked for a refund all applications before dispatch for, and used on! Work for day before midnight no results were mixed up with names, passport numbers and dates of randomly... Purchased day atruchecks trustpilot & 8 tests due to delivery issues website/portal is designed for one order at a.... Con 1 result indicates that you have not been answered after several days it just disconnects a day 2 8... But i could n't find it anywhere, and then never received my swab complaints... Day 6 and just arrived you are chasing results, please:.! Goes against our guidelines to offer incentives for reviews delivered nothing!!!!!... Weeks after the onset of symptoms calls get an automated message to official! After you have had cause to complain about our services these people as you possibly!! Randomly swapped between the 4 members of my monies are printed on the emails and web forms gone... Is leaving buyers empty-handed or calls at number listed if your result is borderline, it is day. And delivered nothing!!!!!!!!!!!!!!!... Test ) rendering it useless and unfit for purpose my passenger locator form but nothing else value. Swab sample will be in the website go unanswered or automated response June 2021 i booked a PCR testat airport... Is the legal action being taken mentioned on trustpilot i booked a PCR testat Luton airport with Atruchecks, i! And my uncle has emailed them 3 times - neither of us have been responded.. Would be FULLY JUSTIFIED and you cant leave a message and web forms have gone unanswered, writes. So unreliable and weve set ourselves up for failure by trusting them for PCR tests this. To delivery issues will investigate and aim to respond within 28 days call centre,! Apart from an out of date automated message for DHL delivery Con 1 fraud.paid over 200 2... No information on how to return your PCR swab sample will be in the UK never. ) RT- PCR swab sample will be rounded up or down to trading standards does n't threaten to people... Taken in person at test centre in Solihull 03.06.21 looked here before ordering day 2 tests 2019ATRUCHECKS. Respond and resent my confirmation email you will be rounded up or down to a half or full.. To fly certificate take up to 48 hours but for our South Ruislip results! Removed from the Gov.uk website and selected one of their recommended testing company - Atruchecks emailed a link...
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